Very professional, respectful and knowledgeable. Took the time to explain my new unit. Thank you! 1 month update since my installation- best customer service ever. Return visit to make sure everything working like it should and to see if I have any questions or concerns. Will definitely recommend this company!
Heat Pump Installs Starts at Just $99
Repairing heating and cooling equipment for Lincoln, NE and the surrounding areas is what we do at Star City. Our experienced pros know how to keep comfort high and costs low—let us make sure your heat pump stays energy efficient and continues keeping your family comfortable!
Open 7 Days a Week
Fully Stocked Trucks
Heat Pump Install & Repair FAQs
Contact our team anytime to learn more about installing, upgrading, or replacing your heat pump—or find answers to our most commonly asked questions below!
How Do Heat Pumps Work?
A heat pump uses electricity to transfer heat from one location to another. It absorbs heat from the air or ground outside and transfers it into the home to provide warmth in cold conditions. In warmer weather, the process is reversed and the heat pump removes heat from the home to provide cooling.
What Benefits Do Heat Pumps Offer?
Heat pumps have numerous advantages when properly installed and maintained. These include:
- High energy efficiency: heat pumps use electricity to transfer heat rather than generate it, which requires less energy for similar amounts of comfort.
- All-in-one heating and cooling: heat pumps are able to both heat and cool your home from one single unit. However, we do install a backup furnace for when the weather gets too cold for the heat pump design.
- Environmental friendly: since heat pumps do not burn fossil fuels, they do not produce any emissions directly.
- Improved indoor air quality: heat pumps have the ability to filter and dehumidify the air, which can improve indoor air quality.
- Quiet operation: heat pumps are designed to operate quietly, which ensures a peaceful indoor environment.
- Zone control: heat pumps can be integrated with zone control systems to provide individualized temperature control in different areas of the home.
Should I Supplement My Heat Pump in Lincoln, NE?
Many heat pumps are more than capable of providing adequate heat for homes in Nebraska during the state’s cold winters. Some homeowners may wish to supplement their heat pump with ductless heating units—talk to Star City about the most cost-effective way to use a heat pump in your home.
How Long Do Heat Pumps Last?
Heat pumps last for 15-20 years on average. However, this amount can vary depending on:
- The model you buy
- Your individual usage habits
- Whether you maintain your heat pump anually
How Should I Maintain My Heat Pump?
Regular maintenance is crucial for ensuring the longevity and efficiency of your heat pump. This includes
- Cleaning or replacing the air filter
- Checking the refrigerant levels
- Scheduling annual maintenance
Have Star City visit your home once per year to inspect your heat pump, make sure it’s working as intended, and point out any areas of concern so you can address them right away. This will ensure your heat pump lasts as long as possible.
What Are the Signs that My Heat Pump Needs Repairs?
Signs that your heat pump may need to be repair include:
- Not producing enough air
- Making loud noise
- Vibrating excessively
- Leaking water or refrigerant
- Higher than usual energy bills
If you notice any of these issues, call Star City right away. We’ll be able to pinpoint the problem and provide you with cost-effective options for solving it.
Fixed Right, or It’s Free
If one of our heat pump repairs fails in the first 30 days, we’ll repair it again—ABSOLUTELY FREE! Star City takes pride in a job well done. Enjoy peace of mind that with Star City, it’s fixed right the first time, or it’s free.
Why Call Star City for Heat Pump Repair?
Our Comfort Techs have worked on countless heat pumps throughout the Lincoln, NE area—but that’s not all. We also go above and beyond to exceed your expectations and ensure you get the service you deserve.
We’re always available and ready to help. Star City’s service trucks are ready and waiting to go—anywhere in Lincoln or Lancaster County.
Honest, Upfront Pricing
We provide full quotes for every job before we begin, so that you always know what you’ll be paying ahead of time. No surprises here!
Clean & Pristine
We respect your home from start to finish on every job. Our Comfort Techs always use floor and shoe coverings, so we can leave things even cleaner than when we found them.
Midwest Family Values
Our small-business values are the secret to our success, and we always hold true to them—no matter how much we’ve grown over the years.
Star City trucks are fully stocked and ready to help with everything HVAC. We deliver world-class home comfort services to Lancaster County.
We’d Love to Hear From You!
Our team is at the ready 7 days a week. So don’t hesitate to call us for trusted advice about home heat pumps or anything else HVAC related.
Fill out the form with your inquiry and one of our experts will be in touch soon!
Get In Touch with Star City
Find us in Northeast Lincoln, right along Cornhusker Highway.
Star City Heating & Cooling
5401 Cornhusker Hwy
Lincoln, NE 68504
Call Us 7 Days a Week!
Star City Heating & Cooling Services
We specialize in delivering premium HVAC services to homeowners in Lincoln and Lancaster County.
When it comes to keeping warm and improving your indoor air quality, Star City should always be your first call. Even if we didn’t install your home comfort system, get in touch with us for furnace expertise.
Star City VIPs Save on Heat Pump Repairs
A Star City VIP Membership Plan gives you the luxury of discounted heat pump repairs and other member benefits. Stay protected from the unexpected with unparalleled service.
Star City Full Service VIPs Enjoy:
- 20% Discount on Heat Pump Repairs
- 10% Discount on HVAC Accessories & Duct Cleaning
- Discounted After-Hour Pricing on Repairs
- $0 Trip Fee for Lincoln Service Calls
- Exclusive Priority Service
Learn More About Our VIP MaintenanceLearn More
You can trust Star City Heating & Cooling. Because if we don’t exceed your expectations, we’ve failed to meet ours.Book Now
We’re Proud of Our 4.9-Star Rating!
In Our Customers’ Words: